Administrative Officer Job in Nairobi, Kenya

Kenindia Assurance Company Limited 
Job Title: Administrative Officer

Department: Administration
Section: Repair and Maintenance / Facilities 

Job Category: TBA

Reports To: Chief Manager

Job Serial / Code No: JD/ADM/AO/02

Location / Branch: Head Office, Nairobi.

Job Summary: Ensuring all facilities of the company are functional by facilitating timely repairs and maintenance within set standards and renewal of statutory permits to achieve business objectives. 
Main Responsibilities
  • Ensuring facilities quality including repairs and maintenance for their full time availability and functionality.
  • Managing, monitoring and reporting of SLAs to ensure performance and service delivery.
  • Preparing and managing the section budget including optimizing budget.
  • Sourcing quotations from service providers for repairs and preparing analysis for onward transmission for decision making.
  • Ensuring the repairs are carried out and maintenance of all properties, other facilities and offices.
  • Maintaining records of all payments.
  • Applying and obtaining fire permits, workplace permits and ensuring all compliances with local authorities.
  • Timely generation and processing of payments of all utilities and keeping clear records of the same.
  • Troubleshooting.
  • Identifying, implementing and benchmarking best practices.
  • Ensuring customer service to both internal and external client by ensuring proper maintenance of facilities.
  • Managing and Implementing change initiatives to achieve desired business plans and culture.
Key Deliverables
1.       Customer service.
2.       Service delivery.
Resources Responsible for
  • Fire Permits
  • People
Direct Reports: Gardener

Key Interfaces
  • All staff
  • Related Local authorities
  • Service providers
Academic Qualifications
  • Bachelor’s degree in business related areas or equivalent.
Professional Qualifications
  • Diploma in Facilities Management
Key Job Skills (specific to the job)
  • Strategy implementation
  • Facilities management
  • Negotiation skills
  • Project management
Insurance Skills (special Category)
  • Basic insurance
General Skills (Generic)
  • Communication Skills
  • Interpersonal Skills
  • Customer Service
  • IT skill (fluency)
KCA Competencies / Behaviours
  • Integrity
  • Reliability
  • Transparency
  • Professionalism
  • Teamwork
  • Quality
Relevant Experience
  • At least 3 years of relevant experience
How to Apply

Applications to be send

Deadline: 24th March, 2016.

Applicants to quote the the title for the job applied for on the subject line i.e Administrative Officer-Repairs and Maintenance / Facilities