Banking Jobs in Kenya – KCB

Bancassurance Direct Sales Representative (BSR)
Job Ref: RB 08/2016
Department: KCB Insurance
The Position: Reporting to the Branch Manager, the Sales representative will be responsible for insurance business growth and development to generate revenues to support the Bancassurance growth strategy.

This is a one year renewable performance based Contract.

Key Responsibilities:

  • Offer oversight of day to day Insurance operations in the branch level which entails cross-selling insurance products, consumer awareness/ customers’ sensitization initiatives,processing insurance transactions within defined terms and conditions, supporting clients with claims advise and documentation.
  • Work closely with the branch management team to ensure the branch meets the set targets on insurance business.
  • Provide advisory services to credit department/ branch on relevant insurance policies for businesses/ clients accessing credit facilities from the branch.
  • Work closely with Branch Manager and Credit team and design strategies to leverage the existing clientele and expand the wallet share by selling insurance products hence deepening relationships and driving revenue growth.
  • Identify and leverage potential business opportunities and marketing initiatives at the branch/region and seek necessary support from the Regional or Marketing Heads to actualize these into revenues.
  • Ensuring premium is collected as per the laid down procedures on all claims being reported to the claims department.
  • Provide technical guidance and claims management support to clients and Branches.
  • Ensure timely submission of claim documents and other requisite documents to Claims department.
  • Ensure clients whose claims are being processed are kept abreast on progress of their claims.
  • Participate in regional meetings and offer valuable ideas contributing towards the growth of business.
The Person:
  • A university degree in a business related course.
  • Professional Qualification in CII or IIK Diploma will be an added advantage.
  • Must have a minimum Mean grade of C+ in K.C.S.E with a C+ in Mathematics and English.
  • Age 26 years and below.
  • Certificate of Good Conduct.
  • Good planning and organization skills with the ability to deliver effectively under strict deadlines.
  • Excellent communication, presentation and customer service skills.
  • Excellent data management skills and proficiency in the use of MS Office software applications
  • Accuracy and attention to detail.
  • Co-operative, assertive and able to work independently and offer effective solutions.
  • Ability to develop working relationships with a wide range of internal and external partners.
  • Good knowledge of general insurance products and working knowledge of life insurance.
  • Responsible, reliable, has leadership skills and business acumen to spot opportunities readily.
  • A creative, proactive, passionate and innovative individual with a passion for excellent results.
  • Results oriented and self-driven with a proven performance track record.
The above positions are demanding roles and the Bank will provide a competitive package for the right candidates. 

Retail Banking Direct Sales Representatives
Department: Retail Banking
Job Ref: RB 07/2016
The Position: Reporting to the Branch Manager, the Sales representatives will be responsible for acquisition of new business within the assigned Sales locations. 

The position is on contract terms for a period of 12 months.

This challenging opportunity to contribute to the growth of our business will involve the following:
  • Deliver set Sales targets in asset and liability for; SME, Personal Banking, Advantage, Agent banking, Mortgage, Card, Micro Finance and Sahl products.
  • Provide excellent customer service.
  • Participate in product campaigns to ensure product information is readily available to customers.
  • Conduct door-to-door Direct selling
  • Seek customer feedback on bank products.
  • Provide regular Sales reports.
Qualifications and Experience:

For the above position, the successful applicants should have:
  • A university degree from a recognized institution.
  • Must have a minimum Mean grade of C+ in K.C.S.E with a C+ in Mathematics and English.
  • Experience in sales or client relationship management will be an added advantage.
  • Age 26 years and below.
  • Excellent analytical and interpersonal skills.
  • A passion and commitment to quality service performance.
  • Excellent verbal and written communication skills.
  • Ability to meet stringent targets within defined deadlines.
  • Certificate of Good Conduct.
The above positions are demanding roles and the Bank will provide a competitive package for the right candidates.

Retail Business Analyst
Department: Retail Banking
Job Ref: RB 07/2016
Purpose: Reporting to the Retail Banking Director, this role is required to provide business intelligence and analytics by formulating simple to complex business reports on a scheduled or ad-hoc basis by querying data repositories, market information and identifying data patterns and trends impacting or supporting business from diverse information sources.

Key Responsibilities:
1.       Generate standard, custom and or complex reports summarizing business, financial, or economic data for review and consumption by users, business managers and other relevant stakeholders.
2.       Formulate analysis for product development, sales development/improvement, product penetration review and other similar business initiatives.
3.       Correlate analysis of product and market share trends to business strategies and plans.
4.       Analyze and or collate business/trend data to support recommendations for action and or business cases.
5.       Provide timely business intelligence/analysis reports to users, business managers and other relevant stakeholders.
6.       Identify and analyze industry or geographic trends with business strategy implications.
7.       Maintain and or update business intelligence/report queries, tools, databases, dashboards, systems, or methods.
8.      Maintain and or circulate business information securely with due regard for confidentiality.
  • University Degree in Statistics or a Business Related Field
  • Professional qualification: Project Management is an added advantage
  • At least 4 years’ proven experience in business analytics / intelligence.
  • At least 3 years’ experience in General Banking preferably in a large business / sales function / division / department.
  • Demonstrable understanding of business fundamentals and the financial services industry.
  • Must have awareness of current business trend, risks, challenges and opportunities.
  • Demonstrable competence in Spreadsheet manipulation and analysis.
  • Demonstrable problem solving, report-writing and presentation skills.
  • High Interpersonal skills with the ability to articulate and communicate own ideas and those of others.
The above position is demanding for which the bank will provide a competitive package for the successful candidates.  

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to

To be considered your application must be received by March 18, 2016.

Only short listed candidates will be contacted.