The Organization: The Ol Pejeta Conservancy (OPC) –
a leading wildlife conservancy that works to conserve wildlife, provides a
sanctuary for great apes and to generate income through wildlife tourism and
complementary enterprises for re-investment in conservation and community
development is seeking high caliber, self - motivated and dedicated applicants
in the position of Donor / Client
Database Administrator.
Role Summary: Under the
supervision of the Marketing Manager, the successful candidate will become our
clients and donor database expert; will develop creative Salesforce solutions
to improve client and donor identification, donation and client tracking, and
fulfillment processes; and be a key team member of our marketing and tourism
team.
Role
Deliverables
- Become
the organization’s resident Saleforce database expert and the primary
administrator for our Salesforce donor and client database
- Responsible
for all data entry (GateApp entry, donor information, new member
information, contact/account records, membership letters, and so on),
creation of weekly and ad hoc campaigns and reports in Salesforce, and the
production and distribution of donor e-communications (newsletters, thank
you letters, new member letters, adoption updates, e-vites, and
announcements) via Campaign Monitor.
- Seek
continuous improvement of all aspects of donor / client database
functionality to support and enhance fundraising and membership
strategies. This includes design and implementation, conversion procedures
and staff training creation of standardized reports
- Complete
timely and accurate membership entry, acknowledgments and fulfillment.
- Administer
receipt of cash, checks, credit cards and securities.
- Participate
in month and fiscal year end reconciliation processes, working with the
Finance Department.
- Provide
database support to all staff.
- Maintain
database integrity and security.
- Manage
database development to include upgrades and patches.
- Document
database processes and create procedure manuals for staff.
- Process
and enter data related to various online fundraising campaigns.
- Generate
daily, monthly and annual reports as well as special reports when
requested.
- Other
related duties as assigned.
Candidate Profile
- Previous
database management experience. Salesforce expert.
- Strong
computer background, including database development & maintenance, and
aptitude and interest in new computer trends and developments.
- Good
judgment, initiative, problem solving, attention to detail, and ability to
communicate with variety of staff, board members and donors.
- Advanced
proficiency in Microsoft Excel, Word and Outlook
- Ability
to design and present training and develop procedure manuals.
- Ability
to complete projects, manage multiple priorities and pay attention to
detail.
- Self-starter
with the ability to work independently and create high quality results.
Desired Skills and Experience
- Business
Administration degree or equivalent experience
- A
minimum of three years' database experience
- Salesforce
Database proficiency a must
- Possess
excellent customer service and handling skills
- Prior
experience in database management and/or CRM systems and platforms,
including database reporting, use of campaigns, and HTML formatting
- Knowledge
of business letter writing and donor letter writing
- Working
knowledge of MS Office including; Excel, PowerPoint, Word
- Strong
interpersonal and motivational skills
- Excellent
written and verbal communication skills
- Ability
to multi-task and problem solve
- Must
be committed to abide by a strict code of confidentiality
- Ability
to organize and prioritize work
- Ability
to work independently with little supervision
Any person who wishes to be considered for this position is
requested to submit their application letters together with copies of relevant
certificates, testimonials/references and any valid professional licenses to
the Human Capital Manager by Friday, 6th May 2016.
Our contacts are:
Ol Pejeta Conservancy
P.O. Box Private Bag,
Nanyuki -10400
Or send an email to jobs@olpejetaconservancy.org with the mail subject as DONOR/CLIENT DATABASE ADMINISTRATOR.
The Ol Pejeta Conservancy is an equal opportunity employer.
Our contacts are:
Ol Pejeta Conservancy
P.O. Box Private Bag,
Nanyuki -10400
Or send an email to jobs@olpejetaconservancy.org with the mail subject as DONOR/CLIENT DATABASE ADMINISTRATOR.
The Ol Pejeta Conservancy is an equal opportunity employer.
All potential candidates are encouraged to apply.