Loan Officer Job in Kenya

Duma Works is recruitng a Loan Officer for one of our clients. 

The company runs enterprise programmes in Africa and Asia that provide training and funding to entrepreneurs for the entire business journey.

Location: Nakuru
Job Purpose: The Loan Officer is responsible for the monitoring and repayment of loans in Nakuru. 

This includes the reporting of loan statuses as well as the follow-up required to ensure repayment.


Monitoring and reporting of loan books
  • Master financial status template kept up to date with accurate information
  • Weekly reporting of loan status to accountant and line manager
  • Monitoring of portfolios risk
  • Prepare timely reports on loan portfolio
Loan distribution and repayments
  • Ensure automatic and manual processing of MPESA repayments
  • Negotiate payment arrangement with entrepreneurs who have delinquent loans
  • Disallow any possible engagement in cash handling
Follow up and entrepreneur visits
  • Actively follow up and visit entrepreneurs to encourage repayment
Entrepreneur recruitment
  • Nurture referral networks to recruit suitable entrepreneurs
Entrepreneur relationship management
  • Ensure guarantors information and full understanding of entrepreneur before receiving loan
  • Identify and report entrepreneurs who are on track and show promise for future stages
  • Work with entrepreneurs to identify ways of reaching their repayment goals
Key measures of success 
  • Improved repayment rates
  • Improved loan repayment schedules
  • Improved entrepreneur recruitment
  • Comprehensive overview reported on loan statuses
  • Identification and progression of high potential entrepreneurs to additional stages
Skills and Requirements
  • Hold a minimum of a Bachelors degree in a related field or a Certified Public Accountant accreditation
  • 2 years work experience in a financial role
  • Excellent working knowledge of excel and Microsoft package
  • An analytical mind and attention to detail
  • Be persuasive and confident
  • Be active and familiar with Nakuru and its surrounding areas
  • Have excellent relationship and communication skills
  • Have a strong and wide network of contacts
You Might
  • Have previously worked as a loan officer
  • Have previously worked in a financing institution
Other important bits:
  • Office located in CBD Nakuru
  • Flexible working
  • An entrepreneurial and dynamic culture

If you are interested in this exciting opportunity, please send your CV to As the subject line of your email, write “2272” and please make sure to include your Your Full name &  Phone number e.g. 2272, Barack Obama, 07xxxxxxxxx. in the message body. 

If you don’t follow these instructions, your application will not go through. 

Deadline for receiving applications: 30th June 2016

* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.