Business Operations Manager Job in Nairobi Kenya

Title: Business Operations Manager– Shortlist Professionals, Nairobi

The CV is dead. Long live your career.

Do you believe that traditional approaches to placement are ineffective and time consuming? 

That the whole process has become frustrating for employers and demoralising for job seekers? 

Are you passionate about unlocking professional potential?

Then we're passionate about you!

Shortlist, a funded recruiting technology startup, is looking for a highly motivated, strategic, and self-driven individual to join the team as a Business Operations Manager. 

You will be plugging in right-away to help run and optimize our unique technology-driven recruitment process. 

You will have ultimate responsibility for managing up to a dozen searches at a time, working closely with clients, candidates, and the Shortlist operational team to deliver the best matches for each job search

We’re building the plane while flying it, so you will be responsible for any number of tasks to help us achieve our goals: customer engagement analytics, operational process design, assessment design, database mapping, strategic partnerships, market research, team building, product testing and launches. 

If you’re looking to get your hands dirty at a fast growing startup, this is it!

At Shortlist, we are re-inventing the way startups, social enterprises, and small businesses can find and engage with the best professional managerial talent.

Using multi-channel sourcing and an online assessment platform, we find the best fits for a given role, providing employers a “Shortlist” of the best candidates to interview. 

We offer job seekers a vastly improved experience and an opportunity to demonstrate real ability and skills. 

Responsibilities include:

Implement and manage best-in-class recruitment practices to improve our platform's success:
  • Define and manage in-house 'Shortlisting' processes to fuel product-market fit in Kenya
  • Collaborate with our Indian team to develop global best practices and refine the Shortlist model
  • Improve our approach to configuring openings and finding the best candidates
  • Improve the way we engage with candidates and ensure successful on-boarding
  • Improve our tracking and develop dashboard to deliver timely Shortlists to employers
Manage up to a dozen ongoing client engagement with support from business development and operations teams:
  • Detailed requirements gathering from employer on each job profile
  • Configuration, customisation and set up of searches with operations team
  • Sourcing and engagement with right candidates, ensuring high application rates
  • Overseeing assessment, evaluation, and Shortlisting of candidates
Strategic market research and project management to inform future product direction:
  • Conduct market, customer, and competitor research to inform product priorities
  • Manage internal projects to build knowledge-base and proprietary product elements
  • Become an expert on recruitment and our target sectors disseminate best practices
  • Participate in team strategy sessions and initiatives to take Shortlist to the next level
Does this sound like you?
  • Strategic and analytical – you have an ability to see and connect things at a high level, quickly frame analytics and draw insights to make data-driven decisions
  • Passion and curiosity – you have demonstrated passion for something in your professional or personal life. Something you had to learn and explore for yourself. If it happens to be hiring, recruitment, and human capital – all the better!
  • Organised, disciplined, and collaborative - you are a self-starter who can take initiative and be left to manage large projects and initiatives largely without supervision. You know when to seek input and be collaborative. You know how to prioritise, have an eye for detail, and are able to achieve concrete deliverables within a defined time period.
  • A doer - you get excited about the opportunity to grow and develop a creative business that is at the forefront of the talent space. You want to prove yourself in a role with excellent opportunities for professional growth. You're at your best when working on a multiple small and large projects.
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