Community Manager Job in Nigeria

Dantown is a fin-tech company that solves payment problems using cryptocurrencies. We instantly buy and sell cryptocurrencies, and our services are tailored to satisfy individual consumers and merchants. Our key focus revolves around utilizing blockchain technology to elevate and optimize financial services.

We are recruiting to fill the position below:

Job Title: Community Manager

Location: Port Harcourt, Rivers

Job Responsibilities

  • Create relevant and engaging content for online communities.
  • Build and maintain relationships with community members, journalists, and industry experts.
  • Manage and engage online communities and forums.
  • Set and implement social media campaigns to align with marketing strategy.
  • Manage the company’s WhatsApp, discord, telegram, and other social media platforms for improving community engagement , stickiness and brand buy-in.
  • Define, maintain, and execute community initiatives and programs (both online and offline), hold AMAs, live sessions, selling products, services and also attend industry events.
  • Record and report feedback from the activities .
  • Liaise with product development to stay up-to-date with new product development.
  • Stay up-to-date with digital trends.
  • Collaborate with sales, customer happiness team, marketing, creatives, and other stakeholders to ensure a consistent brand message around customers concerns and feedback.

Job Requirements

  • Bachelor’s Degree in Marketing, Communications, Business, or related field.
  • Proven 2+ years experience in community management, social media, or related customer-facing roles.
  • Excellent written and verbal communication skills.
  • Proficiency in social media platforms and community management tools.
  • Strong analytical skills with the ability to interpret community metrics and derive actionable insights.
  • Passion for community building, exceptional interpersonal skills, and conflict resolution abilities.
  • Self-motivated with the ability to work independently and collaboratively within a team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: If you are committed to delivering top-notch services to customers, are driven by your passion, and are willing to collaborate with a high-performing team, we invite you to join the team.