Robeck Locks was established in 2001 out of a need to bring into the marketplace stylish locksets at affordable prices without compromising on quality, functionality and durability. We import and distribute a wide range of quality fashionable door locksets and accessories to the trade and construction companies.
We are recruiting to fill the position below:
Job Title: Office Assistant
Location: Amuwo Odofin, Lagos
Employment Type: Full-time
Job Description
- Our Head office is seeking for an Office
Assistant who is a multi-tasker, self-starter, excellent communicator,
proactive, efficient and thinks out of the box. If this is you, then we
would like to meet with you.
Responsibilities
- Act as a hub for customer’s complaints;
resolving customer issues and attaining efficiency goals.
- Responsible for communicating to and
retention of client accounts
- Answer telephone calls and attends to
customer enquiries and orders
- Monitor and update social media platforms,
e-store and online ads
- Liaise with stock keeper regarding stock
availability for customer orders
- Ensure customer orders are processed and
delivered on time
- Use of Microsoft office to generate
reports
- Generate invoice for customers.
- Maintain a clean office
- Cash Handling
- Investigate, research and generate sales
leads
- Writing of Sales proposals
- Assists with warehousing
- Identify and assess customers’ needs to
achieve satisfaction
- Provide accurate, valid and complete
information by using the right resources and tools
- Handle complaints, provide appropriate
solutions and alternatives within the time limits and follow up to ensure
resolution
- Ensure customers’ satisfaction and
continued patronage through series of follow-up and customer engagement
- Travel to customers to follow up sales
- Perform any other duties as assigned by
Management.
Skills and
Requirements
- Thorough knowledge of customer service and
office management
- Ability to be resourceful and proactive in
dealing with issues that may arise
- Ability to organize, multitask, priorities
and work under pressure
- Proficient in English (oral and written)
- Excellent knowledge of MS Office
(especially Excel and Word) and Internet
- Solid communication skills both written
and verbal
- Strong people and presentation skills
- Good organizational and multi-tasking
abilities
- Strong phone contact handling skills and
active listening
- Ability to multi-task, prioritize, and
manage time effectively
- Must live within close proximity to Amuwo
odofin.
Salary
N50,000 - N60,000 / month.
Application
Closing Date
6th March, 2024.
How to Apply
Interested and qualified candidates should submit their CV and Cover Letters
to: hr.robecklocks@gmail.com using
the Job Title and their Location as the subject of the email.
Note: For further enquiries, whatsApp 08171010483.