Technical Officer - Clinical Services Job in Nigeria (3 positions)

The Nigerian Red Cross Society (NRCS) was established through an Act of the Parliament in 1960 to complement public authorities in humanitarian interventions with the mandate to prevent and alleviate human suffering at times of peace or conflict, and to support individuals and communities to respond effectively to emergencies, without any form of discrimination as to class, gender, race, political opinions or religion.

We are recruiting to fill the position below:

Job Title: Technical Officer - Clinical Services

Locations: Akwa Ibom, Cross River and Taraba

Job Purpose  

  • Under the supervision of the Team lead, The Technical Officer - Clinical Services (TO-CS) will coordinate the delivery of health and nutrition intervention to the Cameroon refugees and host communities in his/her location by providing technical assistance and support to existing Government systems and structures to improve primary healthcare services and referral linkages.

 Job Description 

  • TO-CS shall be responsible for ensuring that effective, efficient and quality clinical services are provided at the respective health facilities where he/she shall be stationed.
  • TO-CS will coordinate and lead the medical outreach team in providing health care to the refugees in the settlements and health care facilities.
  • Responsible for ensuring that effective, efficient and quality clinical services are provided at the respective health facilities where he/she shall be stationed.
  • Provide mentoring and on-the-job training for Health staff and Volunteers in supported Health facilities and in the settlements according to the National guidelines and SoPs.
  • Support the setting up and strengthening of Ward/Village Development Committees to support health facilities and ensure their operations are in synergy with minimum standards of NPHCDA and BHCPF.
  • Provide technical guidance to Assistant Technical Officers - Nutrition, Mental Health, Logistics, M&E team in the team.
  • Undertakes patients’ consultation and physical examination and promoting health education
  • Responsible for generation of Note for File (NFF) for Persons of Concerns (PoC) requiring referrals to secondary and tertiary care; for purpose of approval by Project Manager
  • Follow up with PoCs on admission at secondary or tertiary health facilities, monitor their management and progress, providing feedback and generating discharge summaries and verification of medical bills.
  • Responsible for verification of death certificates for payments of burial support to bereaved relatives of PoCs. 
  • Be responsible for ensuring that medicines and medical supplies are available for the outreach team for effective service delivery.
  • Support ambulance services/crew for referrals and transport of referrals of emergencies in PoC from PHC to secondary and tertiary health facilities in-line with UNHCR guidelines and SOPs including insured and un-insured refugees.
  • Lead emergency response for PoC new arrivals
  • Lead the assessment and screening of PoCs to address physical disability, visual impairment, hearing impairment, and albinism.
  • Support uptake of high impact MNCH intervention such as immunization, Focused ANC, treatment of common ailment, MHPSS, CMR by PoCs through social mobilization, community engagement and school health program
  • Support neglected tropical disease mass drug distribution and cervical cancer screening among PoCs and Long-lasting insecticide nets procurement and distribution.
  • Review retirements and other financial documents before submission to NHQ
  • Submit reports of Project activities to the NHQ
  • Perform any other work-related duties and responsibilities that may be assigned by Line Manager
  • Duties applicable to all staff
  • Actively work towards the achievement of the NRCS goals
  • Abide by and work in accordance with the Red Cross Fundamental Principles and NRCS Statutes
  • Show capacity to assist other members of staff and management, aptitude for maintaining cooperation and team spirit necessary to achieve the objectives of the National Society.

Essential Skills and Competencies

  • Good leadership and accountability skills
  • Strong judgment and ability to identify and analyse problems and to think strategically to anticipate, interpret and develop strategic responses to issues
  • Ability to persuade, influence, negotiate, manage and sustain effective, successful strategic relationships both internally and externally
  • Proficiency in the use of MS Office tools
  • Fluency in written and spoken English
  • Desirable attribute
  • Understanding of NRCS Fundamental Principles and Code of Conduct

Behavioural Competencies:

  • Communicating, and a curious and effective listener
  • Ability to protect the reputation of NRCS through the quality of work, knowledge and experience
  • High ethical standards and honesty in handling the organizational resources and zero tolerance to corruption
  • Culturally sensitive, globally minded and showing respect to the views and opinions of others
  • Ability to collaborate and work well in a team
  • Ability to work under pressure.

Application Closing Date
5th February, 2024.

How to Apply
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the email.