ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: Telecom Network Monitoring System Engineer
Location: Lagos
Employment Type: Full-time
Description
To monitor the network and
provide all required first-level support to core network infrastructure issues.
This includes liaising with ipNX
service providers and ensuring escalations are carried out in line with the
defined guidelines.
Ensure smooth running of all
network monitoring systems, both for Core network nodes and transmission
network.
Run on 247365
network monitoring operation.
Ensure Core network and Customer
links Monitoring applications are functioning properly: Solarwinds, Nagios,
Nagviz, SAM, VNQM, etc.
Engagement of various Colo/POP
sites manager in ensuring smooth running of the sites and our equipment
therein.
Escalating issues related to
cooling, voltage instability, shelter leakages, etc.
Ensure continuous engagement of
vendors and OEMs on service-related issues.
Proactively escalate issues to
the network infrastructure team for capacity planning and network optimization.
Managing access requests for ipNX
Operation team visit to POPs/Colo sites, arranging joint visits to sites.
Educational
Qualifications & Functional Skills
University Degree in Engineering.
3 - 5 years work experience.
Professional Qualification (CCNA,
CompTIA Network+, ITIL, etc.) an added advantage.
Knowledge of networking and
network monitoring/management.
Knowledge and experience with
various web technologies.
Ability to learn new things
quickly.
Functional Skills:
Monitoring & Troubleshooting and Alerting:
Proactive monitoring of the
status and performance of network infrastructure and services across the
regions.
Troubleshooting and resolving
first-level network outages on the network.
Perform second-level escalation
on network outages or faults to responsible parties.
Proactive monitoring of the FTTH
network (OLT outages, PON port outages, link outages, etc.) for all faults and
outages.
Proactive monitoring of hardware
status of equipment (cooling, power, security, etc.) running on the network and
escalating to responsible parties in the event of a fault.
Application
Closing Date
25th January, 2024.
Method of
Application
Interested and qualified candidates should:
Click here to apply
online
