Ash Nelson Partners Limited (“ANP”) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and Revenue collecting Organizations. We work with our clients to source effective solutions with a proven performance track record in their target terrain. We combine a strong understanding of the Nigerian Business Ecosystem and the unique challenges it faces in its bid to digitize these core processes. Armed with this knowledge, we are able to effectively identify innovative solutions, that will give our clients the desired results.
We are
recruiting to fill the position below:
Job Title: Technical Delivery Manager
Location: Lagos
Employment Type: Full-time
Job
Description
- We are seeking an
experienced Technical Delivery Manager to join our dynamic team.
- In this role, you
will play a pivotal role in overseeing the end-to-end technical delivery
process, ensuring the successful deployment of solutions, managing
development initiatives, and maintaining a high standard of customer
satisfaction.
- The ideal
candidate should be a hands-on technical lead with a comprehensive skill
set and a proven track record in delivering complex integration and
development IT projects.
Responsibilities
Technical Leadership:
- Provide hands-on
technical leadership, guiding development teams in building robust
solutions.
- Oversee the
technical aspects of projects, ensuring adherence to best practices and
coding standards.
Deployment
Management:
- Lead deployment
operations, ensuring efficient release management and deployment
processes.
- Collaborate with
operations teams to manage deployment schedules and minimize system
downtimes.
Service
/ support Delivery management:
- Monitor and
enhance customer service delivery, ensuring timely and effective support.
- Address customer
issues and feedback, working towards continuous improvement in service
quality.
Stakeholder
Management:
- Build and
maintain strong relationships with internal and external stakeholders.
- Communicate
effectively with both technical and non-technical audiences.
Risk
Management:
- Identify and
mitigate project risks, ensuring that potential issues are addressed
proactively.
- Implement
strategies to manage technical and operational risks effectively.
Quality
Assurance:
- Establish and
maintain quality assurance processes to ensure the reliability and
performance of delivered solutions.
- Conduct regular
reviews and assessments to identify areas for improvement.
Skills
and Qualifications
- Proven
Experience: Minimum of 5 years of hands-on experience in technical
leadership and support delivery within the IT industry. (IT consulting and
FSI experience preferred)
- Technical
Proficiency: Strong background in
- Implementation
Management: Experience in overseeing deployment processes
- Communication
Skills: Excellent communication and interpersonal skills, with the ability
to convey technical concepts to non-technical stakeholders.
- Problem Solving:
Strong analytical and problem-solving skills, with the ability to think
strategically and implement effective solutions.
- Team Leadership:
Proven leadership skills with the ability to motivate and guide
cross-functional teams.
- Technical Skills:
Proficient in Linux, databases (e.g., MySQL, MongoDB), troubleshooting,
scripting (e.g., Python, Bash), networking, cybersecurity applications,
and version control (e.g., Git).
Technical
Skills:
- Programming
Languages: Proficient in xyz
- Operating
Systems: Extensive experience with Linux and other relevant operating
systems.
- Database
Management: Strong database management skills, including [Specific
databases, e.g., MySQL, MongoDB].
- Troubleshooting:
Proven ability to troubleshoot complex technical issues and provide
effective solutions.
- Scripting:
Proficient in scripting languages such as [e.g., Python, Bash].
- Networking: Solid
understanding of networking principles and protocols.
- Cybersecurity:
Knowledge of cybersecurity applications preferred.
- Version Control:
Experience with version control systems such as Git.
Application
Closing Date
10th February, 2024.
How to
Apply
Interested and qualified candidates should send their CV to: HRManager@ashnelson.com using
the Job Title as the subject of the mail.
