At HRD Solutions, we provide performance focused support to businesses in the areas of business strategy, organizational design and Human Resource Consulting.
We are recruiting to fill the position below:
Job Title: Business Development Officer
Location: Sura - Lagos Island, Lagos
Employment Type: Full-time
Job Objective and Summary
- Develops and implements strategies to ensure onboarding of new customers and maintain excellent day-to-day relationships to achieve organizational goals.
- The principal objective of the role is client relationship management, business development, client acquisition, market analysis, risk monitoring and mitigation.
Responsibilities
- Initiates and develops relationships with MSMEs and others for business growth.
- Manages information flow between client and the company
- Monitors and reports on the performance of all loans, schemes and investments managed for the company against monthly/quarterly/annual plans.
- Responsible for achieving business development targets for a segment of the market
- Stays abreast of recent market trends, identifies market opportunities and develops customer relevant propositions that drive key measures such as market share, revenue, profit and brand health.
- Works with management in developing timely solutions for client requirements.
- Conducts business reviews with clients on periodic basis.
- Contacts and follows-up on prospects for new opportunities.
- Addresses customer issues/concerns in accurate and timely manner.
- Provides business advice and consultancy to clients in an effective manner.
- Maintains strong knowledge of company’s products, pricing, policies etc., so as to educate clients on benefits
- Identifies present and future business development opportunities with new and existing clients.
- Maintains security and confidentiality of client information.
Key Performance Indicators
- Contribution to company’s’ PBT
- Non-Performing Loan Ratio
- Volume of new loans disbursed to clients
- Number of new clients onboarded/disbursed to
- Total number of clients disbursed to within the year
- Number of jobs created
- Gender Empowerment (percentage of total MSMEs impacted that are female-owned)
- Youth Empowerment (percentage of total MSMEs impacted that are owned by Youth - aged 40 years and below)
- Number of errors detected on the Activity Reports to Management
- Promptness in submitting acceptable monthly report
- Rate of non-compliance with operational guidelines observed by auditors/verifiers
- Number of complaints from clients
- Number of administrative lapses observed
- Quality of reports produced.
Qualifications
- An OND, HND, Bachelor’s Degree with up to 2 years’ experience working with an MFB on Lagos Island.
Competencies:
- Good working knowledge of financial procedures and applications
- Understanding of lending practice and related policy issues, their implications and applications
- Knowledge of credit administration, operations and management
- Knowledge of risk management.
Technical Competencies:
- Meeting Facilitation skills
- Application of P/C productivity tools such as Microsoft Word, Excel, PowerPoint etc.
- Excellent written and oral communications Skills
- Excellent organisational and Coordination skills
- Expertise in credit administration/ supervision
- Excellent analytical skills
- Expertise in credit analysis and appraisal
- Expertise in loans administration / account management.
Behavioural competencies:
- Teamwork
- Motivation
- Results Orientation
- Interpersonal relationship Ability
- Action planning
- Creativity/Innovation
- Responsiveness
- Excellent Administrative ability.
Benefits
- Salary: N120,000 Monthly.
- HMO
- Pension.
Application Closing Date
22nd February, 2024.
How to Apply
Interested and qualified candidates should send their Resumes to: hrdsolutionsnig@gmail.com using the Job Title as the subject of the mail.
